Support Services Associate (Roanoke, VA)
Woods Rogers is seeking a Support Services Associate to join our Roanoke office. The Support Services Associate provides administrative and operational support to ensure efficient day-to-day functions within the office. This role is responsible for processing mail, completing courier runs, replenishing supplies, and other logistical duties. The ideal candidate will have strong organizational skills, careful attention to detail, and the ability to thrive in a fast-paced environment. This is a full-time, non-exempt, in-office role. The anticipated schedule for this position is Monday – Friday, 8:30 AM – 5:30 PM.
Firm Overview
Woods Rogers is a Virginia-based law firm delivering uncommon service and solutions. More than 135 attorneys collaborate across disciplines to provide business-focused legal advice to a diverse range of clients, from individuals to large corporations. With outstanding talent, strong relationships, and an exceptional culture, we are redefining the legal experience for clients. Learn more at woodsrogers.com.
Salary Range: $16.00 - $20.00 per hour
Required Qualifications
- Exceptional organizational skills and attention to detail.
- Excellent customer service skills.
- Proficiency with Microsoft Office Suite (i.e., Outlook, Word, Excel, Teams).
- Ability to work independently and as part of a team.
- Problem-solving skills and a proactive attitude.
Preferred Qualifications
- Experience in a law firm or other professional services environment
Responsibilities
- Process incoming and outgoing mail.
- Complete local courier runs.
- Order and stock supplies.
- Assist with clerical tasks such as photocopying, scanning, filing, and data entry.
- Support event planning and coordination efforts.
- Serve as a backup to the receptionist, which includes greeting clients at the reception desk and answering phone calls.
- All other duties and responsibilities as assigned.
Benefits
- Medical Insurance
- Paid Time Off
- 401(k) + matching
- Paid Holidays
- Dental Insurance
- Vision Insurance
- Life Insurance
- Parental Leave
- Employer-paid Parking
- Gym Membership
Physical Demands
- Ability to sit or stand for long periods of time.
- Ability to lift and carry boxes (up to 40 pounds).
Applications
Woods Rogers is an equal opportunity employer. Interested candidates should submit a resume and cover letter to recruit@woodsrogers.com. Review of applications will begin immediately. This position will remain open for applications until filled.